Index
Powered by: Seven Corners
Find a Doctor or Hospital
Seven Corners maintains a worldwide network of health care providers. Usage of the network is different depending on whether you are in the United States or outside of the United States.
1-800-690-6295
317-818-2808 (collect)
Includes 24 hour
multilingual travel assistance,
help finding a doctor,
and evacuation if necessary.
24/7 TRAVEL ASSISTANCE
Email:
assist@sevencorners.com
INTERNATIONAL CALLS
Virtually anywhere in the world you can dial
an access code, then dial one of
Seven Corners' 800 numbers and be connected.
For non-emergency questions, benefit and claims information,
call Seven Corners:
1-800-335-0611 (toll free) / 317-818-2805 (collect)
24/7 TRAVEL ASSISTANCE
MEDICAL FACILITY
Need help finding
a medical facility?
1-800-690-6295
(toll free inside the U.S.)
317-818-2808
(collect outside the U.S.)
When calling your medical provider or presenting your ID card say:
“My healthcare coverage uses the United Healthcare Network or Multiplan PPO Network
and I found your name on the directory."
DO NOT SAY:
“I have Seven Corners Insurance” or “I use Seven Corners Network” or “I have Liaison International insurance.” Providers WILL NOT recognize this language, and your coverage may not be accepted.
You will receive network pricing for these products
-
Just Go Per Trip Plan
-
Just Go Annual Plan
-
Liaison Student
-
Student Express
Note: you are not required to use the network but may receive discounts if you do. For all other products, you will not receive network discounts. However, feel free to use our network to locate doctors and medical facilities.
How to find a provider if you have an Inbound Plan
For the plans listed below, you can visit any medical provider you wish because there is no network.
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Inbound Guest
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Inbound Immigrant
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Inbound Choice
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Inbound USA
You may use our network provider search to find a physician or hospital in your area. However, because there is not a PPO network for these plans, network pricing will not apply.
You need to be prepared to pay for medical services and prescription medications when you receive them. Some providers may agree to bill Seven Corners directly, but they are not required to do so.
When you visit a medical provider, explain to them that you have insurance. Show them your card and ask them to call Seven Corners Assist if they wish to verify benefits and eligibility.
Using the Health Plan Network Outside the United States
If you need help finding a medical provider, visit Wellabroad.com to use Seven Corners’ International Network. You will find a summary of the provider’s services and the payment options they offer. Not all providers will bill directly to Seven Corners, so review the Provider Type to make sure you understand how billing will be handled.
MEDICAL EMERGENCIES
If a medical emergency occurs, Seven Corners must be contacted:
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As soon as non-emergency hospitalization is recommended
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Within 48 hours of the first working day following an emergency admission
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When your physician recommends any surgery, including outpatient
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For emergency evacuation, repatriation, and assistance services
How We Help in a Medical Emergency
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Emergency Medical Transportation
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Medical Benefit Authorizations
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Medical Bill Payment Guarantees
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Help Locating Medical Care
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Second Opinions
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Escorts for Unaccompanied Children
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Medical Record Translations
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And Much More
Pre-certification
If you have purchased a plan that requires pre-certification,
please review the requirements provided in your plan documents.
Frequently Asked Questions ( FAQs )
When I am traveling, how do I find a medical provider?
A: Seven Corners’ Assist Department can answer questions about our provider networks. You can reach them at assist@sevencorners.com or call 1-800-690-6295. You can also visit our Find a Doctor or Hospital page.
What happens if I pay my claim upfront and need to be reimbursed?
A: Your Seven Corners ID card contains information about filing a claim. You will be required to submit an itemized bill from the medical provider, proof of the payment you made to the provider (check copy, credit card statement, or receipt), along with a completed proof of loss form. As always, you can contact Seven Corners Assist with any questions.
How are medical claims paid?
Contracted Providers submit bills directly to Seven Corners, and we pay the provider for the portion of the service that is a covered benefit. You are responsible for payment of non-covered services, copays, and deductibles.
How large is Seven Corners’ international provider network?
A: Seven Corners has a network of thousands of international health care providers — and the network is always growing. To learn more about the providers in our network, visit our Find a Doctor or Hospital page and look for the section labeled, Using the Health Plan Network Outside the United States.
How are emergency medical evacuations handled?
A: Seven Corners Assist is our internal assistance team, and they coordinate evacuations, repatriations, and many other types of emergency transportation. They arrange these based on consultation with your local attending physician and our medical director.
If I am traveling abroad, why do I need access to an international provider network?
A: U.S. health coverage does not always cross international borders for traveling employees, employees who are living outside of the United States, or employees who are citizens of another country. Additionally, coverage does not provide options for quality health care providers outside of the United States. Seven Corners solves this issue with our large non-U.S. provider network, which consists of quality doctors and hospitals throughout the world.
Seven Corners states that it pays in foreign currency. Is that necessary?
A: Payment in foreign currency is required by most international health care providers. By paying our providers in their country’s currency, Seven Corners can ensure a quicker and more reliable claims process for you.
How are foreign claims processed?
A: Seven Corners translates claims and converts them to U.S. coding standards for reporting purposes. We pay the international provider in their currency.
How do I know if a provider is contracted with Seven Corners?
A: In the United States, we use the UnitedHealthcare network and the MultiPlan network. Our Find a Doctor or Hospital page explains how this works.
Outside of the United States, we have an established Seven Corners network. Wellabroad.com lists each provider along with an explanation of their payment arrangements.
Travel Links
CDC Information on Immigrant and Refugee Health >>
CDC Information on Quarantine >>
CDC Information on the Division of Global Migration and Quarantine >>
FAA Flight Delay Information >>
G4S Updates for Worldwide Threats & Hazards >>
Schengen Fact Sheet – US Dept. of State >>
US Dept. of State Passport Information >>
US Dept. of State Smart Traveler Enrollment Program (STEP) >>